Electric Vehicle Driver | E-Mobility Survey

858 responses

What's your gender?

858 out of 858 answered

1
Male
91%/ 781 resp.
2
Female
7%/ 62 resp.
3
I prefer not to disclose
1%/ 15 resp.

What is your age?

858 out of 858 answered

1
45 to 54
29%/ 256 resp.
2
35 to 44
23%/ 197 resp.
3
55 to 64
20%/ 175 resp.
4
25 to 34
15%/ 129 resp.
5
65 to 74
7%/ 66 resp.
6
18 to 24
2%/ 18 resp.
7
75 or older
1%/ 10 resp.
8
I prefer not to answer
0%/ 6 resp.
9
17 or younger
0%/ 1 resp.

Please specify your country of residence below

858 out of 858 answered

1
Netherlands
40%/ 344 resp.
2
United States of America
34%/ 295 resp.
3
United Kingdom
7%/ 60 resp.
4
Belgium
4%/ 35 resp.
5
Canada
3%/ 30 resp.
6
Norway
1%/ 15 resp.
7
Germany
1%/ 10 resp.
8
Australia
0%/ 7 resp.
9
Sweden
0%/ 7 resp.
10
Switzerland
0%/ 6 resp.
11
Denmark
0%/ 5 resp.
12
New Zealand
0%/ 5 resp.
13
Portugal
0%/ 5 resp.
14
Spain
0%/ 5 resp.
15
France
0%/ 4 resp.
16
Slovenia
0%/ 3 resp.
17
Albania
0%/ 2 resp.
18
Austria
0%/ 2 resp.
19
Finland
0%/ 2 resp.
20
Hong Kong
0%/ 2 resp.
21
Luxembourg
0%/ 2 resp.
22
Romania
0%/ 2 resp.
23
Belarus
0%/ 1 resp.
24
Bulgaria
0%/ 1 resp.
25
Estonia
0%/ 1 resp.
26
India
0%/ 1 resp.
27
Ireland
0%/ 1 resp.
28
Italy
0%/ 1 resp.
29
Japan
0%/ 1 resp.
30
South Africa
0%/ 1 resp.
31
Sri Lanka
0%/ 1 resp.
32
Ukraine
0%/ 1 resp.
33
Afghanistan
0%/ 0 resp.
34
Algeria
0%/ 0 resp.
35
Andorra
0%/ 0 resp.
36
Angola
0%/ 0 resp.
37
Antigua and Barbuda
0%/ 0 resp.
38
Argentina
0%/ 0 resp.
39
Armenia
0%/ 0 resp.
40
Aruba
0%/ 0 resp.
41
Azerbaijan
0%/ 0 resp.
42
Bahamas
0%/ 0 resp.
43
Bahrain
0%/ 0 resp.
44
Bangladesh
0%/ 0 resp.
45
Barbados
0%/ 0 resp.
46
Belize
0%/ 0 resp.
47
Benin
0%/ 0 resp.
48
Bhutan
0%/ 0 resp.
49
Bolivia
0%/ 0 resp.
50
Bosnia and Herzegovina
0%/ 0 resp.
51
Botswana
0%/ 0 resp.
52
Brazil
0%/ 0 resp.
53
Brunei
0%/ 0 resp.
54
Burkina Faso
0%/ 0 resp.
55
Burma
0%/ 0 resp.
56
Burundi
0%/ 0 resp.
57
Cambodia
0%/ 0 resp.
58
Cameroon
0%/ 0 resp.
59
Cape Verde
0%/ 0 resp.
60
Central African Republic
0%/ 0 resp.
61
Chad
0%/ 0 resp.
62
Chile
0%/ 0 resp.
63
China
0%/ 0 resp.
64
Colombia
0%/ 0 resp.
65
Comoros
0%/ 0 resp.
66
Costa Rica
0%/ 0 resp.
67
Cote d'Ivoire
0%/ 0 resp.
68
Croatia
0%/ 0 resp.
69
Cuba
0%/ 0 resp.
70
Curacao
0%/ 0 resp.
71
Cyprus
0%/ 0 resp.
72
Czech Republic
0%/ 0 resp.
73
Democratic Republic of the Congo
0%/ 0 resp.
74
Djibouti
0%/ 0 resp.
75
Dominica
0%/ 0 resp.
76
Dominican Republic
0%/ 0 resp.
77
East Timor
0%/ 0 resp.
78
Ecuador
0%/ 0 resp.
79
Egypt
0%/ 0 resp.
80
El Salvador
0%/ 0 resp.
81
Equatorial Guinea
0%/ 0 resp.
82
Eritrea
0%/ 0 resp.
83
Ethiopia
0%/ 0 resp.
84
Fiji
0%/ 0 resp.
85
Gabon
0%/ 0 resp.
86
Gambia
0%/ 0 resp.
87
Georgia
0%/ 0 resp.
88
Ghana
0%/ 0 resp.
89
Greece
0%/ 0 resp.
90
Grenada
0%/ 0 resp.
91
Guatemala
0%/ 0 resp.
92
Guinea
0%/ 0 resp.
93
Guinea-Bissau
0%/ 0 resp.
94
Guyana
0%/ 0 resp.
95
Haiti
0%/ 0 resp.
96
Holy See
0%/ 0 resp.
97
Honduras
0%/ 0 resp.
98
Hungary
0%/ 0 resp.
99
Iceland
0%/ 0 resp.
100
Indonesia
0%/ 0 resp.
101
Iran
0%/ 0 resp.
102
Iraq
0%/ 0 resp.
103
Israel
0%/ 0 resp.
104
Jamaica
0%/ 0 resp.
105
Jordan
0%/ 0 resp.
106
Kazakhstan
0%/ 0 resp.
107
Kenya
0%/ 0 resp.
108
Kiribati
0%/ 0 resp.
109
Kosovo
0%/ 0 resp.
110
Kuwait
0%/ 0 resp.
111
Kyrgyzstan
0%/ 0 resp.
112
Laos
0%/ 0 resp.
113
Latvia
0%/ 0 resp.
114
Lebanon
0%/ 0 resp.
115
Lesotho
0%/ 0 resp.
116
Liberia
0%/ 0 resp.
117
Libya
0%/ 0 resp.
118
Liechtenstein
0%/ 0 resp.
119
Lithuania
0%/ 0 resp.
120
Macau
0%/ 0 resp.
121
Macedonia
0%/ 0 resp.
122
Madagascar
0%/ 0 resp.
123
Malawi
0%/ 0 resp.
124
Malaysia
0%/ 0 resp.
125
Maldives
0%/ 0 resp.
126
Mali
0%/ 0 resp.
127
Malta
0%/ 0 resp.
128
Marshall Islands
0%/ 0 resp.
129
Mauritania
0%/ 0 resp.
130
Mauritius
0%/ 0 resp.
131
Mexico
0%/ 0 resp.
132
Micronesia
0%/ 0 resp.
133
Moldova
0%/ 0 resp.
134
Monaco
0%/ 0 resp.
135
Mongolia
0%/ 0 resp.
136
Montenegro
0%/ 0 resp.
137
Morocco
0%/ 0 resp.
138
Mozambique
0%/ 0 resp.
139
Namibia
0%/ 0 resp.
140
Nauru
0%/ 0 resp.
141
Nepal
0%/ 0 resp.
142
Netherlands Antilles
0%/ 0 resp.
143
Nicaragua
0%/ 0 resp.
144
Niger
0%/ 0 resp.
145
Nigeria
0%/ 0 resp.
146
North Korea
0%/ 0 resp.
147
Oman
0%/ 0 resp.
148
Pakistan
0%/ 0 resp.
149
Palau
0%/ 0 resp.
150
Palestinian Territories
0%/ 0 resp.
151
Panama
0%/ 0 resp.
152
Papua New Guinea
0%/ 0 resp.
153
Paraguay
0%/ 0 resp.
154
Peru
0%/ 0 resp.
155
Philippines
0%/ 0 resp.
156
Poland
0%/ 0 resp.
157
Qatar
0%/ 0 resp.
158
Russia
0%/ 0 resp.
159
Rwanda
0%/ 0 resp.
160
Saint Kitts and Nevis
0%/ 0 resp.
161
Saint Lucia
0%/ 0 resp.
162
Saint Vincent and the Grenadines
0%/ 0 resp.
163
Samoa
0%/ 0 resp.
164
San Marino
0%/ 0 resp.
165
Sao Tome and Principe
0%/ 0 resp.
166
Saudi Arabia
0%/ 0 resp.
167
Senegal
0%/ 0 resp.
168
Serbia
0%/ 0 resp.
169
Seychelles
0%/ 0 resp.
170
Sierra Leone
0%/ 0 resp.
171
Singapore
0%/ 0 resp.
172
Sint Maarten
0%/ 0 resp.
173
Slovakia
0%/ 0 resp.
174
Solomon Islands
0%/ 0 resp.
175
Somalia
0%/ 0 resp.
176
South Korea
0%/ 0 resp.
177
South Sudan
0%/ 0 resp.
178
Sudan
0%/ 0 resp.
179
Suriname
0%/ 0 resp.
180
Swaziland
0%/ 0 resp.
181
Syria
0%/ 0 resp.
182
Taiwan
0%/ 0 resp.
183
Tajikistan
0%/ 0 resp.
184
Tanzania
0%/ 0 resp.
185
Thailand
0%/ 0 resp.
186
Togo
0%/ 0 resp.
187
Tonga
0%/ 0 resp.
188
Trinidad and Tobago
0%/ 0 resp.
189
Tunisia
0%/ 0 resp.
190
Turkey
0%/ 0 resp.
191
Turkmenistan
0%/ 0 resp.
192
Tuvalu
0%/ 0 resp.
193
Uganda
0%/ 0 resp.
194
United Arab Emirates
0%/ 0 resp.
195
Uruguay
0%/ 0 resp.
196
Uzbekistan
0%/ 0 resp.
197
Vanuatu
0%/ 0 resp.
198
Venezuela
0%/ 0 resp.
199
Vietnam
0%/ 0 resp.
200
Yemen
0%/ 0 resp.
201
Zambia
0%/ 0 resp.
202
Zimbabwe
0%/ 0 resp.

Please state which Electric Vehicle or Plug-In-Hybrid vehicle you own

858 out of 858 answered

1
Nissan Leaf
19%/ 163 resp.
2
Tesla Model S
18%/ 157 resp.
3
Mitsubishi Outlander PHEV
7%/ 68 resp.
4
Chevrolet Volt
7%/ 67 resp.
5
BMW i3
7%/ 60 resp.
6
Volvo V60 PHEV
4%/ 41 resp.
7
Volkswagen Golf GTE
4%/ 36 resp.
8
Other...
4%/ 35 resp.
9
Renault Zoë
4%/ 34 resp.
10
Audi A3 e-Tron
2%/ 21 resp.
11
Tesla Model X
2%/ 17 resp.
12
Kia Soul EV
1%/ 16 resp.
13
Volkswagen e-Golf
1%/ 14 resp.
14
Volvo XC90 T8
1%/ 13 resp.
15
Ford Focus Electric
1%/ 12 resp.
16
Volkswagen Passat GTE
1%/ 12 resp.
17
I don't own an Electric Vehicle or Plug-In-Hybrid
1%/ 10 resp.
18
Chevrolet Spark EV
1%/ 9 resp.
19
Opel Ampera
1%/ 9 resp.
20
Mitsubishi i
0%/ 8 resp.
21
Ford C-Max Energi
0%/ 6 resp.
22
Ford Fusion Energi
0%/ 6 resp.
23
Smart Electric Drive
0%/ 6 resp.
24
Fiat 500e
0%/ 5 resp.
25
BMW 330e
0%/ 4 resp.
26
Citröen C-Zero
0%/ 4 resp.
27
Hyundai IONIQ EV
0%/ 4 resp.
28
Mercedes-Benz S550e
0%/ 4 resp.
29
Renault Kangoo
0%/ 3 resp.
30
Renault Twizzy
0%/ 3 resp.
31
Toyota Prius PHEV
0%/ 3 resp.
32
Nissan NV200 SE Van
0%/ 2 resp.
33
Tesla Roadster
0%/ 2 resp.
34
BMW i8
0%/ 1 resp.
35
BMW X5 xDrive 40e
0%/ 1 resp.
36
Porsche Cayenne S E-Hybrid
0%/ 1 resp.
37
Volkswagen e-Up
0%/ 1 resp.
38
Hyunadai Sonata Plug-In-Hybrid
0%/ 0 resp.
39
Peugeot iOn
0%/ 0 resp.
40
Porsche Panamera S E-Hybrid
0%/ 0 resp.

Please specify how you got your vehicle.

858 out of 858 answered

1
Bought new
46%/ 398 resp.
2
Leased
34%/ 296 resp.
3
Bought pre-owned
19%/ 164 resp.

How long have you owned your Electric Vehicle?

858 out of 858 answered

1
24+ months
29%/ 254 resp.
2
12-18 months
18%/ 155 resp.
3
6-12 months
15%/ 135 resp.
4
0-3 months
13%/ 115 resp.
5
18-24 months
13%/ 113 resp.
6
3-6 months
10%/ 86 resp.

Please specify what the main incentive was to purchase an Electric Vehicle.

858 out of 858 answered

1
Contribute to a more sustainable future
51%/ 444 resp.
2
Because of the features of the car
19%/ 164 resp.
3
Subsidies
15%/ 132 resp.
4
Pushed by company
2%/ 19 resp.
5
Because of the appearance of the car
1%/ 14 resp.
6
Image
1%/ 11 resp.
7
Other
8%/ 74 resp.

Range

858 out of 858 answered

4.0
Average rating
3%
27 resp.
1
6%
55 resp.
2
19%
166 resp.
3
45%
390 resp.
4
12%
111 resp.
5
8%
70 resp.
6
4%
39 resp.
7
Less than expectedAs expectedMore than expected

Charging time

858 out of 858 answered

4.2
Average rating
1%
9 resp.
1
2%
24 resp.
2
8%
72 resp.
3
63%
548 resp.
4
13%
118 resp.
5
7%
62 resp.
6
2%
25 resp.
7
Longer than expectedAs expectedShorter than expected

Smoothness of ride

858 out of 858 answered

5.7
Average rating
0%
0 resp.
1
0%
5 resp.
2
2%
25 resp.
3
15%
132 resp.
4
16%
137 resp.
5
35%
304 resp.
6
29%
255 resp.
7
Less than expectedAs expectedMore than expected

Overall driving experience

858 out of 858 answered

6.0
Average rating
0%
0 resp.
1
0%
0 resp.
2
1%
12 resp.
3
9%
77 resp.
4
16%
145 resp.
5
36%
317 resp.
6
35%
307 resp.
7
Less than expectedAs expectedMore than expected

At Home with regular socket

858 out of 858 answered

2.5
Average rating
49%
425 resp.
1
7%
68 resp.
2
6%
54 resp.
3
10%
93 resp.
4
25%
218 resp.
5
NeverAlways

At Home with EV Charging Station

858 out of 858 answered

3.2
Average rating
35%
303 resp.
1
3%
33 resp.
2
4%
42 resp.
3
13%
118 resp.
4
42%
362 resp.
5
NeverAlways

At a Public AC Charging Station (3,7kW / 22kW)

858 out of 858 answered

2.3
Average rating
25%
220 resp.
1
40%
350 resp.
2
15%
133 resp.
3
10%
88 resp.
4
7%
67 resp.
5
NeverAlways

At a Public DC / fast Charging Station (>40kW)

858 out of 858 answered

1.8
Average rating
55%
474 resp.
1
25%
219 resp.
2
10%
92 resp.
3
5%
48 resp.
4
2%
25 resp.
5
NeverAlways

At Work with regular socket

858 out of 858 answered

1.5
Average rating
78%
669 resp.
1
7%
64 resp.
2
4%
35 resp.
3
3%
26 resp.
4
7%
64 resp.
5
NeverAlways

At Work with an AC Charging Station

858 out of 858 answered

2.2
Average rating
61%
524 resp.
1
5%
51 resp.
2
6%
53 resp.
3
8%
72 resp.
4
18%
158 resp.
5
NeverAlways

Please state to what extend you are satisfied with the current charging infrastructure?

854 out of 858 answered

1.9
Average rating
8%
71 resp.
0
26%
228 resp.
1
38%
329 resp.
2
20%
178 resp.
3
5%
48 resp.
4
Extremely unhappyExtremely happy

Where do you charge your Electric Vehicle the most?

858 out of 858 answered

1
At home, on the private driveway
42%/ 365 resp.
2
At home, inside the garage
33%/ 284 resp.
3
At work, in the company's parking lot
13%/ 119 resp.
4
Outside home, using a public charging station
4%/ 40 resp.
5
At work, using a public charging station
3%/ 26 resp.
6
While shopping or visiting commercial locations
0%/ 8 resp.
7
Other
1%/ 16 resp.

Where do you want to see more charging stations?

858 out of 858 answered

1
At retail locations
55%/ 479 resp.
2
At office locations
45%/ 389 resp.
3
At restaurants
44%/ 382 resp.
4
At hotels
40%/ 343 resp.
5
Nearby train and busstations
24%/ 207 resp.
6
In my neighbourhood
21%/ 180 resp.
7
Other
16%/ 144 resp.

I was unable to use the charging station as I was not registered in the correct network

851 out of 858 answered

1.9
Average rating
50%
426 resp.
1
20%
177 resp.
2
17%
147 resp.
3
8%
70 resp.
4
3%
31 resp.
5
Never experienced this issueExperienced this issue very often

I had difficulty locating the public charger

852 out of 858 answered

2.3
Average rating
31%
272 resp.
1
30%
259 resp.
2
21%
187 resp.
3
12%
102 resp.
4
3%
32 resp.
5
Never experienced this issueExperienced this issue very often

The parking space was occupied by an EV that was charging

850 out of 858 answered

2.8
Average rating
20%
172 resp.
1
23%
199 resp.
2
24%
204 resp.
3
21%
186 resp.
4
10%
89 resp.
5
Never experienced this issueExperienced this issue very often

The parking space was occupied by an EV that wasn't charging

852 out of 858 answered

2.3
Average rating
34%
290 resp.
1
24%
207 resp.
2
21%
181 resp.
3
14%
124 resp.
4
5%
50 resp.
5
Never experienced this issueExperienced this issue very often

The parking space was occupied by a vehicle that wasn't an EV

855 out of 858 answered

2.5
Average rating
29%
248 resp.
1
24%
210 resp.
2
20%
171 resp.
3
17%
150 resp.
4
8%
76 resp.
5
Never experienced this issueExperienced this issue very often

The charging station was inoperable when I arrived

852 out of 858 answered

2.0
Average rating
38%
327 resp.
1
33%
289 resp.
2
17%
145 resp.
3
8%
69 resp.
4
2%
22 resp.
5
Never experienced this issueExperienced this issue very often

I'm unsure of the charging fee I'll be charged for using the station

851 out of 858 answered

2.5
Average rating
36%
308 resp.
1
18%
156 resp.
2
19%
169 resp.
3
13%
117 resp.
4
11%
101 resp.
5
Never experienced this issueExperienced this issue very often

Please specify the top 3 features you would like to see on a public charging station

858 out of 858 answered

1
DC / fast charging option
58%/ 505 resp.
2
Other payment methods (credit card / NFC)
47%/ 410 resp.
3
Display screen on charging station (stats, info, etc)
45%/ 392 resp.
4
Attached charging cable
37%/ 319 resp.
5
Source of energy
27%/ 237 resp.
6
Wireless charging functionality
22%/ 192 resp.
7
Postpone start of charging to lower electricity cost
11%/ 98 resp.
8
Other
5%/ 51 resp.

Please specify your main incentive to buy a charging station.

858 out of 858 answered

1
To charge faster
41%/ 352 resp.
2
I do not own a charging station
21%/ 186 resp.
3
To charge in a safer way
8%/ 73 resp.
4
Competitive offer / discount
6%/ 53 resp.
5
Subsidies
5%/ 45 resp.
6
Paid by employer
5%/ 44 resp.
7
Sustainable image
5%/ 43 resp.
8
Design of the charging station
2%/ 19 resp.
9
Other
3%/ 32 resp.

Charging cable

851 out of 858 answered

4.1
Average rating
1%
14 resp.
1
3%
32 resp.
2
28%
246 resp.
3
18%
156 resp.
4
47%
403 resp.
5
Negative experienceNeutralPositive experience

Appearance of the charging station

848 out of 858 answered

3.7
Average rating
1%
11 resp.
1
3%
29 resp.
2
46%
397 resp.
3
18%
154 resp.
4
30%
257 resp.
5
Negative experienceNeutralPositive Experience

Connection to other systems and applications (solar panels, energy management system, energy battery)

838 out of 858 answered

3.2
Average rating
6%
57 resp.
1
4%
36 resp.
2
68%
571 resp.
3
8%
68 resp.
4
12%
106 resp.
5
Negative experienceNeutralPositive experience

Time to fully charge

848 out of 858 answered

3.5
Average rating
1%
16 resp.
1
10%
90 resp.
2
42%
359 resp.
3
26%
223 resp.
4
18%
160 resp.
5
Negative experienceNeutralPositive experience

Offer guests to charge

842 out of 858 answered

3.2
Average rating
4%
41 resp.
1
3%
33 resp.
2
69%
583 resp.
3
11%
99 resp.
4
10%
86 resp.
5
Negative experienceNeutralPositive experience

Price of charging station

844 out of 858 answered

3.0
Average rating
5%
49 resp.
1
18%
158 resp.
2
56%
475 resp.
3
10%
89 resp.
4
8%
73 resp.
5
Negative experienceNeutralPositive experience

Price of installation

839 out of 858 answered

2.9
Average rating
7%
65 resp.
1
18%
153 resp.
2
56%
470 resp.
3
9%
78 resp.
4
8%
73 resp.
5
Negative experienceNeutralPositive experience

Please specify the top 3 features you would like to see on your charging station at home

858 out of 858 answered

1
Internet connectivity for checking charging status, energy usage and billing
47%/ 405 resp.
2
Cable storage capability
34%/ 293 resp.
3
Postpone start of charging to lower electricity cost
34%/ 292 resp.
4
DC / fast charging option
32%/ 278 resp.
5
Wireless charging functionality
27%/ 232 resp.
6
Dual charging option
25%/ 222 resp.
7
Extended charging cable
21%/ 185 resp.
8
Touchscreen on the wallbox
12%/ 108 resp.
9
Sophisticated/fancy/modern design
11%/ 98 resp.
10
Customizable cover
5%/ 44 resp.
11
Other
5%/ 47 resp.

If you are a customer of EV-Box, what was the main reason to choose our charging solutions?

675 out of 858 answered

1
Not applicable / Non-customer
57%/ 386 resp.
2
Recommended by distributor / lease company / installer
11%/ 77 resp.
3
Quality & Reliability
8%/ 59 resp.
4
Easy To Use
5%/ 39 resp.
5
Competitive Price
4%/ 27 resp.
6
Recommended by employer
3%/ 25 resp.
7
Brand Trust
3%/ 21 resp.
8
Other
6%/ 41 resp.