Electric Vehicle Driver | E-Mobility Survey

857 responses

What's your gender?

857 out of 857 answered

1
Male
91% / 780 resp.
2
Female
7% / 62 resp.
3
I prefer not to disclose
1% / 15 resp.

What is your age?

857 out of 857 answered

1
45 to 54
29% / 255 resp.
2
35 to 44
23% / 197 resp.
3
55 to 64
20% / 175 resp.
4
25 to 34
15% / 129 resp.
5
65 to 74
7% / 66 resp.
6
18 to 24
2% / 18 resp.
7
75 or older
1% / 10 resp.
8
I prefer not to answer
0% / 6 resp.
9
17 or younger
0% / 1 resp.

Please specify your country of residence below

857 out of 857 answered

1
Netherlands
40% / 343 resp.
2
United States of America
34% / 295 resp.
3
United Kingdom
7% / 60 resp.
4
Belgium
4% / 35 resp.
5
Canada
3% / 30 resp.
6
Norway
1% / 15 resp.
7
Germany
1% / 10 resp.
8
Australia
0% / 7 resp.
9
Sweden
0% / 7 resp.
10
Switzerland
0% / 6 resp.
11
Denmark
0% / 5 resp.
12
New Zealand
0% / 5 resp.
13
Portugal
0% / 5 resp.
14
Spain
0% / 5 resp.
15
France
0% / 4 resp.
16
Slovenia
0% / 3 resp.
17
Albania
0% / 2 resp.
18
Austria
0% / 2 resp.
19
Finland
0% / 2 resp.
20
Hong Kong
0% / 2 resp.
21
Luxembourg
0% / 2 resp.
22
Romania
0% / 2 resp.
23
Belarus
0% / 1 resp.
24
Bulgaria
0% / 1 resp.
25
Estonia
0% / 1 resp.
26
India
0% / 1 resp.
27
Ireland
0% / 1 resp.
28
Italy
0% / 1 resp.
29
Japan
0% / 1 resp.
30
South Africa
0% / 1 resp.
31
Sri Lanka
0% / 1 resp.
32
Ukraine
0% / 1 resp.
33
Afghanistan
0% / 0 resp.
34
Algeria
0% / 0 resp.
35
Andorra
0% / 0 resp.
36
Angola
0% / 0 resp.
37
Antigua and Barbuda
0% / 0 resp.
38
Argentina
0% / 0 resp.
39
Armenia
0% / 0 resp.
40
Aruba
0% / 0 resp.
41
Azerbaijan
0% / 0 resp.
42
Bahamas
0% / 0 resp.
43
Bahrain
0% / 0 resp.
44
Bangladesh
0% / 0 resp.
45
Barbados
0% / 0 resp.
46
Belize
0% / 0 resp.
47
Benin
0% / 0 resp.
48
Bhutan
0% / 0 resp.
49
Bolivia
0% / 0 resp.
50
Bosnia and Herzegovina
0% / 0 resp.
51
Botswana
0% / 0 resp.
52
Brazil
0% / 0 resp.
53
Brunei
0% / 0 resp.
54
Burkina Faso
0% / 0 resp.
55
Burma
0% / 0 resp.
56
Burundi
0% / 0 resp.
57
Cambodia
0% / 0 resp.
58
Cameroon
0% / 0 resp.
59
Cape Verde
0% / 0 resp.
60
Central African Republic
0% / 0 resp.
61
Chad
0% / 0 resp.
62
Chile
0% / 0 resp.
63
China
0% / 0 resp.
64
Colombia
0% / 0 resp.
65
Comoros
0% / 0 resp.
66
Costa Rica
0% / 0 resp.
67
Cote d'Ivoire
0% / 0 resp.
68
Croatia
0% / 0 resp.
69
Cuba
0% / 0 resp.
70
Curacao
0% / 0 resp.
71
Cyprus
0% / 0 resp.
72
Czech Republic
0% / 0 resp.
73
Democratic Republic of the Congo
0% / 0 resp.
74
Djibouti
0% / 0 resp.
75
Dominica
0% / 0 resp.
76
Dominican Republic
0% / 0 resp.
77
East Timor
0% / 0 resp.
78
Ecuador
0% / 0 resp.
79
Egypt
0% / 0 resp.
80
El Salvador
0% / 0 resp.
81
Equatorial Guinea
0% / 0 resp.
82
Eritrea
0% / 0 resp.
83
Ethiopia
0% / 0 resp.
84
Fiji
0% / 0 resp.
85
Gabon
0% / 0 resp.
86
Gambia
0% / 0 resp.
87
Georgia
0% / 0 resp.
88
Ghana
0% / 0 resp.
89
Greece
0% / 0 resp.
90
Grenada
0% / 0 resp.
91
Guatemala
0% / 0 resp.
92
Guinea
0% / 0 resp.
93
Guinea-Bissau
0% / 0 resp.
94
Guyana
0% / 0 resp.
95
Haiti
0% / 0 resp.
96
Holy See
0% / 0 resp.
97
Honduras
0% / 0 resp.
98
Hungary
0% / 0 resp.
99
Iceland
0% / 0 resp.
100
Indonesia
0% / 0 resp.
101
Iran
0% / 0 resp.
102
Iraq
0% / 0 resp.
103
Israel
0% / 0 resp.
104
Jamaica
0% / 0 resp.
105
Jordan
0% / 0 resp.
106
Kazakhstan
0% / 0 resp.
107
Kenya
0% / 0 resp.
108
Kiribati
0% / 0 resp.
109
Kosovo
0% / 0 resp.
110
Kuwait
0% / 0 resp.
111
Kyrgyzstan
0% / 0 resp.
112
Laos
0% / 0 resp.
113
Latvia
0% / 0 resp.
114
Lebanon
0% / 0 resp.
115
Lesotho
0% / 0 resp.
116
Liberia
0% / 0 resp.
117
Libya
0% / 0 resp.
118
Liechtenstein
0% / 0 resp.
119
Lithuania
0% / 0 resp.
120
Macau
0% / 0 resp.
121
Macedonia
0% / 0 resp.
122
Madagascar
0% / 0 resp.
123
Malawi
0% / 0 resp.
124
Malaysia
0% / 0 resp.
125
Maldives
0% / 0 resp.
126
Mali
0% / 0 resp.
127
Malta
0% / 0 resp.
128
Marshall Islands
0% / 0 resp.
129
Mauritania
0% / 0 resp.
130
Mauritius
0% / 0 resp.
131
Mexico
0% / 0 resp.
132
Micronesia
0% / 0 resp.
133
Moldova
0% / 0 resp.
134
Monaco
0% / 0 resp.
135
Mongolia
0% / 0 resp.
136
Montenegro
0% / 0 resp.
137
Morocco
0% / 0 resp.
138
Mozambique
0% / 0 resp.
139
Namibia
0% / 0 resp.
140
Nauru
0% / 0 resp.
141
Nepal
0% / 0 resp.
142
Netherlands Antilles
0% / 0 resp.
143
Nicaragua
0% / 0 resp.
144
Niger
0% / 0 resp.
145
Nigeria
0% / 0 resp.
146
North Korea
0% / 0 resp.
147
Oman
0% / 0 resp.
148
Pakistan
0% / 0 resp.
149
Palau
0% / 0 resp.
150
Palestinian Territories
0% / 0 resp.
151
Panama
0% / 0 resp.
152
Papua New Guinea
0% / 0 resp.
153
Paraguay
0% / 0 resp.
154
Peru
0% / 0 resp.
155
Philippines
0% / 0 resp.
156
Poland
0% / 0 resp.
157
Qatar
0% / 0 resp.
158
Russia
0% / 0 resp.
159
Rwanda
0% / 0 resp.
160
Saint Kitts and Nevis
0% / 0 resp.
161
Saint Lucia
0% / 0 resp.
162
Saint Vincent and the Grenadines
0% / 0 resp.
163
Samoa
0% / 0 resp.
164
San Marino
0% / 0 resp.
165
Sao Tome and Principe
0% / 0 resp.
166
Saudi Arabia
0% / 0 resp.
167
Senegal
0% / 0 resp.
168
Serbia
0% / 0 resp.
169
Seychelles
0% / 0 resp.
170
Sierra Leone
0% / 0 resp.
171
Singapore
0% / 0 resp.
172
Sint Maarten
0% / 0 resp.
173
Slovakia
0% / 0 resp.
174
Solomon Islands
0% / 0 resp.
175
Somalia
0% / 0 resp.
176
South Korea
0% / 0 resp.
177
South Sudan
0% / 0 resp.
178
Sudan
0% / 0 resp.
179
Suriname
0% / 0 resp.
180
Swaziland
0% / 0 resp.
181
Syria
0% / 0 resp.
182
Taiwan
0% / 0 resp.
183
Tajikistan
0% / 0 resp.
184
Tanzania
0% / 0 resp.
185
Thailand
0% / 0 resp.
186
Togo
0% / 0 resp.
187
Tonga
0% / 0 resp.
188
Trinidad and Tobago
0% / 0 resp.
189
Tunisia
0% / 0 resp.
190
Turkey
0% / 0 resp.
191
Turkmenistan
0% / 0 resp.
192
Tuvalu
0% / 0 resp.
193
Uganda
0% / 0 resp.
194
United Arab Emirates
0% / 0 resp.
195
Uruguay
0% / 0 resp.
196
Uzbekistan
0% / 0 resp.
197
Vanuatu
0% / 0 resp.
198
Venezuela
0% / 0 resp.
199
Vietnam
0% / 0 resp.
200
Yemen
0% / 0 resp.
201
Zambia
0% / 0 resp.
202
Zimbabwe
0% / 0 resp.

Please state which Electric Vehicle or Plug-In-Hybrid vehicle you own

857 out of 857 answered

1
Nissan Leaf
19% / 163 resp.
2
Tesla Model S
18% / 157 resp.
3
Mitsubishi Outlander PHEV
7% / 68 resp.
4
Chevrolet Volt
7% / 67 resp.
5
BMW i3
7% / 60 resp.
6
Volvo V60 PHEV
4% / 41 resp.
7
Volkswagen Golf GTE
4% / 36 resp.
8
Other...
4% / 34 resp.
9
Renault Zoë
4% / 34 resp.
10
Audi A3 e-Tron
2% / 21 resp.
11
Tesla Model X
2% / 17 resp.
12
Kia Soul EV
1% / 16 resp.
13
Volkswagen e-Golf
1% / 14 resp.
14
Volvo XC90 T8
1% / 13 resp.
15
Ford Focus Electric
1% / 12 resp.
16
Volkswagen Passat GTE
1% / 12 resp.
17
I don't own an Electric Vehicle or Plug-In-Hybrid
1% / 10 resp.
18
Chevrolet Spark EV
1% / 9 resp.
19
Opel Ampera
1% / 9 resp.
20
Mitsubishi i
0% / 8 resp.
21
Ford C-Max Energi
0% / 6 resp.
22
Ford Fusion Energi
0% / 6 resp.
23
Smart Electric Drive
0% / 6 resp.
24
Fiat 500e
0% / 5 resp.
25
BMW 330e
0% / 4 resp.
26
Citröen C-Zero
0% / 4 resp.
27
Hyundai IONIQ EV
0% / 4 resp.
28
Mercedes-Benz S550e
0% / 4 resp.
29
Renault Kangoo
0% / 3 resp.
30
Renault Twizzy
0% / 3 resp.
31
Toyota Prius PHEV
0% / 3 resp.
32
Nissan NV200 SE Van
0% / 2 resp.
33
Tesla Roadster
0% / 2 resp.
34
BMW i8
0% / 1 resp.
35
BMW X5 xDrive 40e
0% / 1 resp.
36
Porsche Cayenne S E-Hybrid
0% / 1 resp.
37
Volkswagen e-Up
0% / 1 resp.
38
Hyunadai Sonata Plug-In-Hybrid
0% / 0 resp.
39
Peugeot iOn
0% / 0 resp.
40
Porsche Panamera S E-Hybrid
0% / 0 resp.

Please specify how you got your vehicle.

857 out of 857 answered

1
Bought new
46% / 398 resp.
2
Leased
34% / 295 resp.
3
Bought pre-owned
19% / 164 resp.

How long have you owned your Electric Vehicle?

857 out of 857 answered

1
24+ months
29% / 254 resp.
2
12-18 months
18% / 155 resp.
3
6-12 months
15% / 135 resp.
4
0-3 months
13% / 114 resp.
5
18-24 months
13% / 113 resp.
6
3-6 months
10% / 86 resp.

Please specify what the main incentive was to purchase an Electric Vehicle.

857 out of 857 answered

1
Contribute to a more sustainable future
51% / 444 resp.
2
Because of the features of the car
19% / 164 resp.
3
Subsidies
15% / 131 resp.
4
Pushed by company
2% / 19 resp.
5
Because of the appearance of the car
1% / 14 resp.
6
Image
1% / 11 resp.
7
Other
8% / 74 resp.

Range

857 out of 857 answered

4.0
Average rating
3%
27 resp.
1
6%
54 resp.
2
19%
166 resp.
3
45%
390 resp.
4
13%
111 resp.
5
8%
70 resp.
6
4%
39 resp.
7
Less than expectedAs expectedMore than expected

Charging time

857 out of 857 answered

4.2
Average rating
1%
9 resp.
1
2%
24 resp.
2
8%
72 resp.
3
63%
547 resp.
4
13%
118 resp.
5
7%
62 resp.
6
2%
25 resp.
7
Longer than expectedAs expectedShorter than expected

Smoothness of ride

857 out of 857 answered

5.7
Average rating
0%
0 resp.
1
0%
5 resp.
2
2%
25 resp.
3
15%
132 resp.
4
16%
137 resp.
5
35%
304 resp.
6
29%
254 resp.
7
Less than expectedAs expectedMore than expected

Overall driving experience

857 out of 857 answered

6.0
Average rating
0%
0 resp.
1
0%
0 resp.
2
1%
12 resp.
3
9%
77 resp.
4
16%
145 resp.
5
37%
317 resp.
6
35%
306 resp.
7
Less than expectedAs expectedMore than expected

At Home with regular socket

857 out of 857 answered

2.5
Average rating
49%
424 resp.
1
7%
68 resp.
2
6%
54 resp.
3
10%
93 resp.
4
25%
218 resp.
5
NeverAlways

At Home with EV Charging Station

857 out of 857 answered

3.2
Average rating
35%
303 resp.
1
3%
33 resp.
2
4%
42 resp.
3
13%
118 resp.
4
42%
361 resp.
5
NeverAlways

At a Public AC Charging Station (3,7kW / 22kW)

857 out of 857 answered

2.3
Average rating
25%
220 resp.
1
40%
349 resp.
2
15%
133 resp.
3
10%
88 resp.
4
7%
67 resp.
5
NeverAlways

At a Public DC / fast Charging Station (>40kW)

857 out of 857 answered

1.8
Average rating
55%
474 resp.
1
25%
219 resp.
2
10%
92 resp.
3
5%
48 resp.
4
2%
24 resp.
5
NeverAlways

At Work with regular socket

857 out of 857 answered

1.5
Average rating
77%
668 resp.
1
7%
64 resp.
2
4%
35 resp.
3
3%
26 resp.
4
7%
64 resp.
5
NeverAlways

At Work with an AC Charging Station

857 out of 857 answered

2.2
Average rating
61%
524 resp.
1
6%
51 resp.
2
6%
53 resp.
3
8%
71 resp.
4
18%
158 resp.
5
NeverAlways

Please state to what extend you are satisfied with the current charging infrastructure?

853 out of 857 answered

1.9
Average rating
8%
70 resp.
0
26%
228 resp.
1
38%
329 resp.
2
20%
178 resp.
3
5%
48 resp.
4
Extremely unhappyExtremely happy

Where do you charge your Electric Vehicle the most?

857 out of 857 answered

1
At home, on the private driveway
42% / 364 resp.
2
At home, inside the garage
33% / 284 resp.
3
At work, in the company's parking lot
13% / 119 resp.
4
Outside home, using a public charging station
4% / 40 resp.
5
At work, using a public charging station
3% / 26 resp.
6
While shopping or visiting commercial locations
0% / 8 resp.
7
Other
1% / 16 resp.

Where do you want to see more charging stations?

857 out of 857 answered

1
At retail locations
55% / 478 resp.
2
At office locations
45% / 388 resp.
3
At restaurants
44% / 381 resp.
4
At hotels
39% / 342 resp.
5
Nearby train and busstations
24% / 207 resp.
6
In my neighbourhood
21% / 180 resp.
7
Other
16% / 143 resp.

I was unable to use the charging station as I was not registered in the correct network

850 out of 857 answered

1.9
Average rating
50%
426 resp.
1
20%
177 resp.
2
17%
147 resp.
3
8%
69 resp.
4
3%
31 resp.
5
Never experienced this issueExperienced this issue very often

I had difficulty locating the public charger

851 out of 857 answered

2.3
Average rating
32%
272 resp.
1
30%
259 resp.
2
22%
187 resp.
3
11%
101 resp.
4
3%
32 resp.
5
Never experienced this issueExperienced this issue very often

The parking space was occupied by an EV that was charging

849 out of 857 answered

2.8
Average rating
20%
172 resp.
1
23%
199 resp.
2
24%
204 resp.
3
21%
185 resp.
4
10%
89 resp.
5
Never experienced this issueExperienced this issue very often

The parking space was occupied by an EV that wasn't charging

851 out of 857 answered

2.3
Average rating
34%
290 resp.
1
24%
207 resp.
2
21%
181 resp.
3
14%
123 resp.
4
5%
50 resp.
5
Never experienced this issueExperienced this issue very often

The parking space was occupied by a vehicle that wasn't an EV

854 out of 857 answered

2.5
Average rating
29%
248 resp.
1
24%
209 resp.
2
20%
171 resp.
3
17%
150 resp.
4
8%
76 resp.
5
Never experienced this issueExperienced this issue very often

The charging station was inoperable when I arrived

851 out of 857 answered

2.0
Average rating
38%
327 resp.
1
34%
289 resp.
2
17%
145 resp.
3
8%
68 resp.
4
2%
22 resp.
5
Never experienced this issueExperienced this issue very often

I'm unsure of the charging fee I'll be charged for using the station

850 out of 857 answered

2.5
Average rating
36%
308 resp.
1
18%
156 resp.
2
19%
169 resp.
3
13%
117 resp.
4
11%
100 resp.
5
Never experienced this issueExperienced this issue very often

Please specify the top 3 features you would like to see on a public charging station

857 out of 857 answered

1
DC / fast charging option
58% / 504 resp.
2
Other payment methods (credit card / NFC)
47% / 409 resp.
3
Display screen on charging station (stats, info, etc)
45% / 391 resp.
4
Attached charging cable
37% / 318 resp.
5
Source of energy
27% / 237 resp.
6
Wireless charging functionality
22% / 192 resp.
7
Postpone start of charging to lower electricity cost
11% / 98 resp.
8
Other
6% / 51 resp.

Please specify your main incentive to buy a charging station.

857 out of 857 answered

1
To charge faster
41% / 352 resp.
2
I do not own a charging station
21% / 186 resp.
3
To charge in a safer way
8% / 73 resp.
4
Competitive offer / discount
6% / 53 resp.
5
Subsidies
5% / 45 resp.
6
Paid by employer
5% / 43 resp.
7
Sustainable image
5% / 43 resp.
8
Design of the charging station
2% / 19 resp.
9
Other
3% / 32 resp.

Charging cable

850 out of 857 answered

4.1
Average rating
1%
14 resp.
1
3%
32 resp.
2
28%
246 resp.
3
18%
156 resp.
4
47%
402 resp.
5
Negative experienceNeutralPositive experience

Appearance of the charging station

847 out of 857 answered

3.7
Average rating
1%
11 resp.
1
3%
29 resp.
2
46%
397 resp.
3
18%
154 resp.
4
30%
256 resp.
5
Negative experienceNeutralPositive Experience

Connection to other systems and applications (solar panels, energy management system, energy battery)

837 out of 857 answered

3.2
Average rating
6%
57 resp.
1
4%
36 resp.
2
68%
571 resp.
3
8%
67 resp.
4
12%
106 resp.
5
Negative experienceNeutralPositive experience

Time to fully charge

847 out of 857 answered

3.5
Average rating
1%
15 resp.
1
10%
90 resp.
2
42%
359 resp.
3
26%
223 resp.
4
18%
160 resp.
5
Negative experienceNeutralPositive experience

Offer guests to charge

841 out of 857 answered

3.2
Average rating
4%
41 resp.
1
3%
32 resp.
2
69%
583 resp.
3
11%
99 resp.
4
10%
86 resp.
5
Negative experienceNeutralPositive experience

Price of charging station

843 out of 857 answered

3.0
Average rating
5%
49 resp.
1
18%
157 resp.
2
56%
475 resp.
3
10%
89 resp.
4
8%
73 resp.
5
Negative experienceNeutralPositive experience

Price of installation

838 out of 857 answered

2.9
Average rating
7%
65 resp.
1
18%
152 resp.
2
56%
470 resp.
3
9%
78 resp.
4
8%
73 resp.
5
Negative experienceNeutralPositive experience

Please specify the top 3 features you would like to see on your charging station at home

857 out of 857 answered

1
Internet connectivity for checking charging status, energy usage and billing
47% / 405 resp.
2
Cable storage capability
34% / 292 resp.
3
Postpone start of charging to lower electricity cost
34% / 292 resp.
4
DC / fast charging option
32% / 277 resp.
5
Wireless charging functionality
27% / 232 resp.
6
Dual charging option
25% / 222 resp.
7
Extended charging cable
21% / 184 resp.
8
Touchscreen on the wallbox
12% / 107 resp.
9
Sophisticated/fancy/modern design
11% / 98 resp.
10
Customizable cover
5% / 44 resp.
11
Other
5% / 47 resp.

If you are a customer of EV-Box, what was the main reason to choose our charging solutions?

674 out of 857 answered

1
Not applicable / Non-customer
57% / 386 resp.
2
Recommended by distributor / lease company / installer
11% / 77 resp.
3
Quality & Reliability
8% / 59 resp.
4
Easy To Use
5% / 39 resp.
5
Competitive Price
4% / 27 resp.
6
Recommended by employer
3% / 24 resp.
7
Brand Trust
3% / 21 resp.
8
Other
6% / 41 resp.